ZAPP! is a fabulous fable, following the challenges of our protagonist, Joe Mode, as he discovers the keys to improving quality, productivity and employee satisfaction.
ZAPP are the forces that energize people, while SAPP is the other side of that.
Although many will wrongly judge this book by its cover… or title, they’d be wrong. Byham, in an engaging way, takes the reader through a generation of research on human motivation, dropping us off with a notebook on enlightened leadership. This book is a great read for any leadership team, from the small shop to Fortune 500.
Questions or comments? Please contact Mark Frasco at mfrasco@teamCOACT.com.