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The Power of the Note

In this video, we address the power of the handwritten thank you note: The lost art of correspondence outside of today’s numerous communication technologies As we become more technology-based, the...

My Personal Journey: Helping to Bring the Solheim Cup 2021 to Inverness Club in Toledo

By: Ashleigh Hotz

Our journey begins in February 2016. The president of our company, Mark Frasco, told me that my team and I had a great opportunity ahead of us. We were going...

It Matters Where You Make It

By: Mark Frasco

The other day, I spoke to a group of Canadian business leaders. After my speech, I was invited to facilitate a roundtable discussion on the topic of business strategy and growth....

Value Propositions

In this video, we address how value propositions are much more than Features, Advantages, and Benefits: How are you differentiated in your market? How to create a dramatic difference in the...

Sales Funnels

In this video, we outline what sales funnels are and how they can help you organize where the prospect or opportunities lie based on the following characteristics: Attention Interest Discovery Action

The COACT Guide to Choosing and Implementing the Most Successful CRM for Your Company

“In order to be profitable, an organization must have a CRM.” In some ways, I feel like this is a belief held by many companies, regardless of their industries.  In...

Designing Pretty Words

By: Ashleigh Hotz

“Just make it look pretty.” The words that have escaped the lips of a coworker or client during a creative briefing. For a split second, my skin crawls and my...

Installing Waves of Business Growth

Learn about the key elements that will serve as building blocks to a more strategic and sustainable business growth process.

Knowledge Management

In this video, we outline the steps to gain a competitive advantage through Knowledge Management: Gather Organize Analyze Disseminate

Keeping Score

In this video, we focus on the importance of Keeping Score in areas of your business: What are the leading indicators to a closed order? Regularly review your Key Performance...